Regional Manager
Sacramento, CA
Full Time
Senior Manager/Supervisor
Join Mutual Housing California’s Mission to Build Equitable Communities!
Are you passionate about affordable housing and empowering communities? Do you believe in creating vibrant, inclusive neighborhoods where everyone can thrive? Mutual Housing California is seeking dedicated professionals to join our innovative team and advance our mission of developing, managing, and supporting sustainable affordable housing where residents are partners in creating equitable communities.
Our team is our strength!
When you join Mutual Housing California you will be surrounded by Property Management professionals who are an experienced force for revitalizing low-income communities by strengthening neighborhood assets and developing community leadership.
About Mutual Housing
At Mutual Housing California, we are driven by a powerful mission: to develop and manage sustainable affordable housing that strengthens neighborhood assets and empowers resident leaders. Founded with the vision of revitalizing low-income communities, we are a locally controlled nonprofit committed to addressing historic inequities by creating high-quality, affordable housing in safe, healthy neighborhoods. Our residents are at the heart of everything we do, partnering with us to build thriving, equitable communities.
We look forward to meeting you!
If you’re inspired to join a mission-driven team dedicated to affordable housing and community empowerment, we want to hear from you!
Together, let’s create sustainable, affordable housing where residents and communities thrive!
OUR BENEFITS PACKAGE IS TOP TIER:
Position: Regional Manager
Location: Sacramento, CA (Sacramento/ Yolo Counties)
Hours: Full Time
Compensation: $105,000 - $115,000 per year, depending on experience
Job Summary:
The Regional Manager ensures that the operations of the multifamily properties in their assigned area of oversight are operating in compliance with the standards and expectations of the established guidelines of Mutual Housing Management and Mutual Housing California, fair housing laws, and regulatory requirements of affordable housing funders. The Regional Manager is responsible for assisting with the development and monitoring of company policies and procedures related to property management; responsible for recruitment, training, development, and supervision of Property Managers, with primary responsibility in ensuring the physical asset and performance of assigned portfolio. The Regional Manager assists senior management and other supervisors with special projects and other related work.
Responsibilities:
Customer Service:
Financial Results:
Property Standards & Regulatory Compliance:
Work Environment:
Supervisor Responsibilities:
Qualifications:
Preferred Qualifications:
**NO CALLS FROM STAFFING AGENCIES OR RECRUITERS PLEASE**
Are you passionate about affordable housing and empowering communities? Do you believe in creating vibrant, inclusive neighborhoods where everyone can thrive? Mutual Housing California is seeking dedicated professionals to join our innovative team and advance our mission of developing, managing, and supporting sustainable affordable housing where residents are partners in creating equitable communities.
Our team is our strength!
When you join Mutual Housing California you will be surrounded by Property Management professionals who are an experienced force for revitalizing low-income communities by strengthening neighborhood assets and developing community leadership.
About Mutual Housing
At Mutual Housing California, we are driven by a powerful mission: to develop and manage sustainable affordable housing that strengthens neighborhood assets and empowers resident leaders. Founded with the vision of revitalizing low-income communities, we are a locally controlled nonprofit committed to addressing historic inequities by creating high-quality, affordable housing in safe, healthy neighborhoods. Our residents are at the heart of everything we do, partnering with us to build thriving, equitable communities.
We look forward to meeting you!
If you’re inspired to join a mission-driven team dedicated to affordable housing and community empowerment, we want to hear from you!
Together, let’s create sustainable, affordable housing where residents and communities thrive!
OUR BENEFITS PACKAGE IS TOP TIER:
- Medical, Dental, Vision, & Employee Assistant Program: Kaiser plan fully covered for Employee and dependents; Employees do not pay anything out of pocket for full coverage for themselves and their dependents
- Optional Life, Long Term Disability, Critical Illness, Identity Theft Protection and Accident Insurance
- Generous paid time off, including 16 paid holidays which includes the week between Christmas and New Years
- 2 Floating Holidays (16 hours)
- 401K Plan with company match up to 6%
Position: Regional Manager
Location: Sacramento, CA (Sacramento/ Yolo Counties)
Hours: Full Time
Compensation: $105,000 - $115,000 per year, depending on experience
Job Summary:
The Regional Manager ensures that the operations of the multifamily properties in their assigned area of oversight are operating in compliance with the standards and expectations of the established guidelines of Mutual Housing Management and Mutual Housing California, fair housing laws, and regulatory requirements of affordable housing funders. The Regional Manager is responsible for assisting with the development and monitoring of company policies and procedures related to property management; responsible for recruitment, training, development, and supervision of Property Managers, with primary responsibility in ensuring the physical asset and performance of assigned portfolio. The Regional Manager assists senior management and other supervisors with special projects and other related work.
Responsibilities:
Customer Service:
- Ensures that resident concerns are appropriately addressed in a timely manner.
- Ensures that the site staff provides excellent customer service to residents.
- Ensures that the site staff is working closely and effectively with Community Organizing and Resident Services staff and third-party service agencies to meet the ownership’s service, community building and resident leadership objectives at each location.
- Establishes and coordinates a communication system involving transactions and activities between onsite staff and the Corporate Office to ensure appropriate monitoring and control of property issues and operations.
Financial Results:
- Ensures that rent collection procedures set forth by the corporate broker are followed and benchmarks are achieved. Ensures that the rents collected are in compliance with regulatory programs and are deposited within 3 days of receipt (or the corporate broker is notified of any delay).
- Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
- Ensures that occupancy levels are at or exceed budgeted levels and revise Marketing Plan as appropriate to maintain maximum occupancy at properties.
- Prepares annual operating and capital budgets; monitors budget performance and prepares summary reports of same.
- Reviews and ensures that Budgetary Variance reports are completed in a timely manner and that all clarification comments are a valid depiction of the variance or subject matter.
- Ensures that vendor contracts are regularly reviewed and negotiated, and vendors are performing acceptably under the terms of their contracts and meet contracted insurance and bonding requirements.
- Monitors, assists, and makes recommendations to improve property operations.
- Assists in or develops corrective programs to ensure physical and fiscal well-being of the apartment communities.
Property Standards & Regulatory Compliance:
- Ensures that all regulatory compliance requirements and reporting are followed, monitored, and completed.
- Ensures that physical guidelines are achieved at each property in accordance with expectations of ownership and Property Management Operations Manual.
- Adheres to the preventative maintenance schedule established for each property.
- Oversight of unit turns while ensures timeliness of rent readies and conformance with high quality standards.
- Ensures that fair housing laws and affirmative marketing requirements are adhered to at each property.
- Physically inspects the properties on a regular basis to ensure the highest standards are maintained; evaluates effectiveness, efficiency and safety of maintenance, grounds, and housekeeping operations. Conducts periodic inspection of vacant apartments for market-ready condition.
- Assists in the update, revision and/or development of forms, reports, and manuals relating to property management issues and operations. Ensures implementation, as appropriate.
Work Environment:
- Ensures that the staff is advised of and has a proper understanding of the company’s stated recognition and bonus programs.
- Creates a respectful, professional environment for staff with a focus on building high morale, mission loyalty and team dedication.
Supervisor Responsibilities:
- The Regional Manager manages Property Manager’s who supervise on-site MHM personnel.
- The Regional Manager is responsible for the overall direction, coordination, and evaluation of the staff within their portfolio.
- The Regional Manager trains, supervises, and professionally develops the employment of those supervised in accordance with company policies and directives; performs timely performance evaluations on supervised employees; assists Property Managers with site-level employees; addressing complaints and resolving problems.
- Approves all new hires, status changes, and terminations for on-site personnel, ensuring property staff positions are filled with competent, qualified individuals.
- Assists in the development and implementation of property management training programs.
- Ensures that positive, collaborative internal and external relationships are fostered and maintained and that requests are responded to in a timely manner.
- Ensures that site employees receive/participate in necessary educational requirements.
- Ensures understanding and effective use of property management and accounting software by site staff and manages and ensures up-to-date technology training and instruction of staff in conjunction with the company’s Yardi eLearning program.
- Keeps the Director of Property Management up to date on all important issues and initiatives within the portfolio.
Qualifications:
- Minimum of five years’ experience in property management, with three years direct oversight of multiple properties in affordable housing.
- Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord/Tenant laws.
- Experience generating property budgets and a minimum of three years’ experience managing affordable housing developments in urban, low-resourced neighborhoods, including those funded by HUD, Low Income Housing Tax Credits, and Tax-Exempt Bonds.
- Experience working in properties with services or community building activities.
- Relate well to people from diverse backgrounds.
- Must have a valid real estate sales license issued by the CA Department of Real Estate or ability to obtain one upon hire.
- Strong supervisory, personnel management and organizational skills.
- Excellent communication (verbal and written), problem solving, decision-making, interpersonal and time management skills.
- Ability to handle shifting and multiple priorities in a fast paced, growth environment.
- Ability to work under pressure and successfully meet deadlines.
- Comprehend and communicate in the English language both orally and in writing.
- Interpret and understand financial information generated from property management software reports.
- Ability to hold and participate in meetings with residents in a respectful manner using active listening skills and good meeting etiquette.
- Work in a collaborative manner and in a team environment.
- Travel locally daily and travel out of area occasionally.
- Proficiency with Microsoft Office Excel, Word, PowerPoint, Outlook.
- Ability to define and solve problems.
- Understand and commit to the mission and philosophy of Mutual Housing California.
- High school diploma required.
- Must have own transportation, valid driver’s license and vehicle insurance that is commensurate with company policy.
- Must pass criminal background screening, including education verification and DMV check.
Preferred Qualifications:
- College degree, Certified Property Manager or similar certification preferred.
- Knowledge of affordable housing regulations a plus, including but not limited to HUD, Low Income Housing Tax Credits, Tax-Exempt Bonds, RHCP, MHP, Section 811, Project Based Section 8, HOME, etc.
- Preferred experience as a supervisor or manager of multiple multi-family housing communities with five or more years’ experience.
- Working knowledge of YARDI software.
- Second Language Fluency in a language commonly used in Sacramento region.
**NO CALLS FROM STAFFING AGENCIES OR RECRUITERS PLEASE**
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